Legal terms

All Frisbo.eu commercial activities are performed by SC Frisbo Efulfillment SRL Brașov and all related correspondence is performed by SC Frisbo Efulfillment SRL.



SC Frisbo Efulfillment SRL cannot be made responsible for loss of information that is caused by mistakes in the software that was used in creating this website and is not responsible for the security problems of the server that is hosting the website.



In case that, due to possible typing, printing or displaying errors of prices, features and images, an order cannot be fulfilled we reserve the right to cancel that said order and contact the client as soon as possible.



The content of this website is protected by copyright laws and for any possible infringing an amicable solution will be sought. In case this fails competent SC Frisbo Efulfillment SRL law representatives will be taking action.



SC Frisbo Efulfillment SRL is legally and fiscally registered in Romania, the governing law of the specified conditions being that of the Romanian state. SC Frisbo Efulfillment SRL reserves the right to make changes of these terms without prior notice, the newest version always being available on the website. By agreeing to these terms the client assumes the fact that the way the website is used and the transactions performed on this website are solely his responsibility. For any questions or for submitting your opinion please use the Contact form.



The following terms are valid for the commercial activities between SC Frisbo Efulfillment SRL hereinafter Frisbo.eu, and the individual that places an order by using the www.Frisbo.eu platform or by any other means expressly named in the present contract, and that purchases products sold by www.Frisbo.eu,here in after the Client.



This is the framework in which all contractual relations are taking place between parties and the client has been made aware of it by reading and accepting these terms, fact confirmed by him being a www.Frisbo.eu user. This framework is available only for individuals and not for legal entities.

When registering all users have the obligation to read all the present terms. Only those that agree with these terms can become users and/or clients of Frisbo.eu.



Frisbo.eu is displaying, on its website, the complete and correct contact information.Before finalizing the contract SC Frisbo Efulfillment SRL is bound to inform the client completely and correctly, about the following issues:
a) The retailer’s ID and, in case of prepayment contracts, his address;
b) Essential characteristics of products and services;
c) Rates of products and services;
d) Delivery charges, if needed;
e) Payment, delivery and provision methods;
f) The right to one-sided termination of the contract;
g) Offer or price availability;

This information is featured on the website on the ordering and FAQ pages.



Conditions and ways of exercising the right to one-sided termination:

“The consumer has the right to notify the retailer, in written form (by e-mail, fax or letter), about his decision to cancel his purchase, without penalties and without giving a reason, in 10 working days from the delivery of the product. The only costs that he will have to bare are the direct return costs” according to. G.O. 130/2000, for individuals that purchase products using long distance means of communication, definitions given by G.O. 130/2000 art.2.



“Clients” or “consumers” can be ONLY NATURAL PERSONS. Clients that are legal persons don’t have the right to one-sidedly terminate the contract, the relevant legislation refers only to natural persons.

The consumer is obliged to notify Frisbo.eu about his intention of returning the products, via email, in 10 days time from the delivery of the products.



The premises where the user can submit claims: Brasov, Bod, str. Hărmanului or by email using the Contact form.



In order to stop and prevent incorrect commercial activities persons and organizations that, according to law, have a legitimate interest can contact the National Authority for Consumer Protection in regards to incorrect commercial activities so that the authorities can issue decisions regarding the complaints.



Contact information of the National Authority for Consumer Protection where claims and complaints can be submitted:

Comisariatul Judeţean pentru Protecţia Consumatorilor Braşov (National Authority for Consumer Protection)

Address: Str. A. I. Cuza nr.12, Braşov. cod 500085

Phone. 0268/413.951

Fax: 0268/418.389

Email: reclamatii.brasov@opc.ro



The products that are for sale on this website are compliant with to the rules of the Government Ordinance nr.21/1992 regarding consumer protection, republished, with subsequent changes.



All advertising on the website is decent, correct and is developed in the spirit of social responsibility, respecting the Law nr. 148/2000.

In conformity with the Law nr. 363/2007, the terms and expressions below have the following meanings:

a) Consumer – any individual or group of individuals that are forming an association and that, in conformity with the commercial practices that are the object of this law, act with purposes outside commercial, industrial, production, crafting or liberal activities.

b) Retailer – any person that, in conformity with the commercial practices that are the object of this law, acts with purposes within his commercial, industrial, production, crafting or liberal activity, and any individual that acts with the same purpose, on his behalf.

c) Product – any goods or services, including immovable assets, rights and obligations.

d) Trade practices in regards to the consumers, hereinafter commercial practices – are any actions, omissions, behaviours, approaches or commercial presentations, including advertising and marketing, performed by a retailer, closely related to promoting, selling and delivering a product to the consumers.

e) Invitation to purchase – a commercial presentation in which the characteristics and prices of the products are mentioned in way that is proper to the means used and that, as consequence, allows the user to buy the products.

f) Transactional decision – any decision that is made by the consumer regarding the opportunity, the ways and the conditions of purchasing the product, the payment method – full or partial, keeping or returning the products or exercising a contractual right, this leading to the consumer acting or refraining from acting.

g) Medium consumer – is reasonably informed, careful and attentive, considering social, cultural and linguistic factors.



About Cookies

www.Frisbo.eu uses cookies.

The information presented below has the purpose of informing the user about details regarding placing, using and administrating the cookies used by the www.Frisbo.eu. Also, a few useful links are made available.



If you need more information please contact us at contact@Frisbo.ro.



Please carefully read the information below:

This website uses its own cookies and cookies from third partied in order to offer its visitors a better surfing experience and services that are adapted to their needs and interests.

In what we are currently calling “web 2.0″, cookies play an important part in facilitating access and delivering multiple services that the users enjoy online like:

  • Customizing certain settings: language, currency for prices and rates, saving product options (measures, details, etc) in the shopping cart, this way generating a flexibility of the shopping cart (accessing old preferences with the back and forward buttons).
  • Cookies offer website owners a valuable feedback about the way their websites are being used so that they can make them more efficient and more accessible to their users.
  • They allow multimedia or different types of applications from other websites to be included in the website and by this to create a valuable surfing experience, more useful and more enjoyable.

• They improve online advertising efficiency.



What is a “cookie”?

An “Internet Cookie” (also known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small size file, formed out of letters and numbers, that is saved on the computer, mobile phone of other equipment that was used to access the Internet.

Cookies are installed by a web-server’s request (ex: Internet Explorer, Chrome) and are completely passive (don’t contain software, viruses, spyware and cannot access information on the hard drive).

A cookie has 2 parts: name and content or value. Also, a cookie’s lifetime is determined. Technically, only the web server that has sent the cookie can access it again when the user comes back to the associated web server.

Cookies don’t ask for personal information and, in most cases, cannot identify internet user.

There are two types of cookies:

  • Session cookies – these are temporarily saved in the folder of the web browser; they are available until the user leaves the website and closes the browser window (ex. When logging in/ logging out of an account).
  • Persistent cookies – they are saved on the hard drive of the device (and generally, depend on a preset lifetime of the cookie). Persistent cookies include those that are placed by another website than the one that was visited by the user – also known as ‘third party cookies’ – that can be used anonymously to save the interests of a user, offering him the most relevant internet advertisements.



What are the advantages of cookies?

A cookie contains information that makes the connection between the web-browser (the user) and a web server (the website). If the browser is used to accesses the web server again it can read the information saved and act in consequence. Cookies ensure the fact that the user has an enjoyable surfing experience and sustain the website’s efforts in offering comfortable services – preferences in online privacy, website language, shopping cart and relevant advertisements.



What is a cookie’s lifetime?

Cookies are administered by the web server. The lifetime of a cookie can significantly vary, depending on its purpose. Some cookies are used exclusively for a single session (session cookies) and are not kept after the user leaves the website and some cookies are saved and reused every time a used accesses the website (permanent cookies). Cookies can be deleted by the user at any time through the browser’s settings.



What are third party cookies?

Certain content segments on some websites can be provided by third parties (ex. News box, videos or advertisements). These third parties can place cookies through our website; this is why they are called “third party cookies”. Third party providers must also respect the governing law and the privacy policies of the owner of the website.



The present website’s use of cookies

A visit on this website can place cookies with the following purposes:

• Website performance

• Advertisements

• Visitor analysis

• Geotargetting

• Registration

• Advertising providers

These cookies can come from third parties like Zontera.eu, doubleclick.eu, Gemius and others.



Performance cookies

This type of cookie saves user preferences for a website, so that he doesn’t need to set them again at each visit.

Example:

– Video player audio volume settings

– Video streaming speed, compatible with the browser

Cookies for visitor’s analysis



Each time a user visits this website the third party analytics software generates a cookie that analyses users. This cookie lets us know if you have previously visited the website. If you don’t have this cookie in your browser the website will generate one. This will allow us to monitor our unique users, track their visits and frequency.

As long as you are not registered on this website this cookie can’t be used to identify individuals, it is used only in statistical analysis. If you are registered we will be able to know details that you provide, like your email address and username, these being subjected to the privacy policies that are specified in Terms and Conditions and to those specified by the governing law, regarding the protection of personal information.



Geotargetting cookies

These cookies are used by software products that establish the country you are currently in. They are completely anonymous and are used only for targeting content – whatever the language you view this website in the ads will be shown in the same language.



Registration cookies

When you register on this website we generate a cookie that lets us know if you are registered or not. Our servers use these cookies to show us your account and tell us if you have the permission to access certain services. Also, they allows us to associate any comment that you are posting with your username. If you don’t select ‘keep me logged in’ this cookie is automatically deleted when you close your browser and computer.



Advertising cookies

These cookies allow us to find out if you have viewed or not an online ad, what type it was and for how long it was displayed.

We are using these cookies to target online ads. This way we can use cookies belonging to third parties, for a better targeting of, for example, travelling ads, if the user has recently read an article about holidays. These cookies are anonymous, they save information about viewed content, not about users.

Also, we set anonymous cookies through other websites on which we have advertisements. We can use them to recognize you as user of that particular website and if you subsequently visit our website, we can deliver advertisements based on this information.



Advertisement cookies

The majority of advertisements found on this website belong to third parties. Some of which use their own anonymous cookies to analyse how many people have been exposed to the same ad.

Companies that generate cookies have their own privacy policies and this website doesn’t have access to read or write these cookies.



Third party cookies

On some pages third parties can set their own anonymous cookies, in order to track the success of an app or to customize it. Due to the way they are used this website can’t access these cookies, the same way third parties can’t access the cookies of this website.

For example, when you are sharing an article using the social networks button, that social network will register your activity.



What kind of information is stored and accessed through cookies?

Cookies keep information in a small sized file that allows our website to recognize your browser. The web server recognises the browser until the cookies expire or are deleted.

Cookies store information that improve your surfing experience.( ex. Language setting, keeping a user logged in, online banking security, keeping items in shopping carts etc.).



Why are cookies important for the Internet?

Cookies represent the focal point of efficient functioning of the Internet; they help in generating a friendly surfing experience adapted to the user’s needs and preferences. Deactivating or rejecting cookies can make certain websites inaccessible.

Rejecting and deactivating cookies does not mean you will stop viewing online advertisements – but rather that they will stop being customized to your preferences and interests, which are shown by your surfing behaviour.

Examples of use of cookies (that don’t need user authentication through an account):

  • Content and services adapted to the user’s preferences – news categories, time, sport, maps, public services, entertainment websites and travelling services.
  • Adapted offers for the user – password saving, language preferences. Ex. Showing results of searches in Romanian.
  • Saving protection and Internet content filters for children (family mode options, safe search etc).
  • Limiting the ads frequency – limiting the number of showings of an ad to a user on a website.
  • Relevant advertisements for each user.
  • Measuring, optimizing and analysing characteristics – like confirming a certain level of traffic from a website, the type of content that has been viewed and the way a user got to a website (ex: using certain search engines, directly, from other websites, etc.). Websites perform this analysis with the purpose of making improvements.



Security and privacy issues

Cookies are NOT viruses! They use plain text formats. They do not contain codes; they can’t be run and are unable to automatically run. In consequence they cannot duplicate or replicate in other networks. Because they can’t fulfil these tasks they cannot be considered viruses.

Cookies can still be maliciously used. Because they are storing information about preferences and browsing history, for a certain website or for others, cookies can be used as Spyware. This is why anti-spyware software products are constantly marking cookies to be deleted during scanning.

Generally, all browsers have integrated privacy settings designed for different levels of allowing or rejecting cookies, storing time, automatically deletion etc.



Other security issues regarding cookies:

Because the protection of you identity is very important and represents the right of every internet user it is advised that you know of the possible problems that can occur when using cookies. Because cookies constantly exchange data between your browser and the website if an unauthorized person intervenes in the data transmitting process some information can be intercepted.

Although this rarely happens it is possible if your browser is connecting to the server through an unencrypted network (for example an unsecured Wi-Fi network).

Other attacks based on cookies happen due to incorrect cookie server settings. If a website does not ask for your browser to use only encrypted channels attackers can use this vulnerability to trick your browser in sending information through there unsecured channels. They use these data in accessing certain websites without permission. It is very important that you are careful in selecting your personal information protection method.



Advice for an easier and more reliable surfing.

Due to their flexibility and to the fact that the majority of the most visited websites use cookies they are inevitable. Deactivating cookies will stop you from accessing websites like YouTube, Gmail, Yahoo and other.

Here is some advice for reliable Internet surfing using cookies:

• Customize the settings of your browser in aspects concerning cookies.

• If you don’t mind cookies and are the only person that uses the computer you can set longer time intervals for storing your browsing history and personal information.

• If you are sharing a computer you should consider setting your browser to delete personal information every time the browser is closed. This is a way of accessing websites that place cookies and deleting all visiting information when closing the session.

• Install and update antispyware software

Many of these software products include detection of website attacks. This stops your browser from accessing websites that could exploit browser vulnerabilities or download malicious software.



Make sure that your browser is always up to date.

Many of the attacks based on cookies are made by exploiting the weak points of older browser versions.

Cookies are used by all websites and can’t be avoided if you wish to enjoy access to the best Internet websites – local or international. A good understanding of the way they work and their positive aspects will grant you the possibility to safely enjoy Internet surfing.



How can I stop cookies?

Deactivation and rejection of cookies makes certain websites inaccessible or difficult to use. Also, rejecting cookies means that you will stop receiving/viewing online advertisements.

From your browser you can choose reject cookies or you can choose to allow them for one single website. But, for example, you could find that you are unable to post a comment.

All updated browsers offer you the possibility to change the cookies settings. These settings can be found in the Options or Preferences menu.

In order to understand these settings the following links offer more information, you can also use the “Help” page of your browser.

Cookie settings în Internet Explorer

Cookie settings în Firefox

Cookie settings în Chrome

Cookie settings în Safari

For cookies settings that are generated by third parties you can read the information on this: http://www.youronlinechoices.com/



More information

If you wish to know more about cookies and their use we recommend you the following links:

Microsoft Cookies guide

All About Cookies

IAB Romania has made available the following website with more information regarding online advertising privacy: http://www.youronlinechoices.com/

For more details you can also access the following pages:

ABOUT COOKIES

We use cookies for website functionality and to give you a personalized experience on frisbo.eu. By continuing the navigation, you agree.
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